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Twitter vows to “improve our policies” after Robin Williams’ daughter is bullied off the network

15 August 2014 - 10:00 | Technological innovations
Twitter vows to “improve our policies” after Robin Williams’ daughter is bullied off the network

Internet trolls bullied Robin Williams' daughter off of Twitter and Instagram just days after her father's death. A handful of Twitter users sent Zelda Williams messages on Twitter that blamed her for Robin Williams' suicide by hanging, as well as pictures of the comedian altered to show bruises around his neck.

Zelda Williams said she could not bear the messages and would stay off of Twitter and Instagram for a "good long time." She also asked her social network followers to petition the company to block two particular accounts that were responsible for the bulk of the abuse. Those accounts have since been removed by Twitter. In a statement, the company said that it will be updating its policies in light of the incident.

"We will not tolerate abuse of this nature on Twitter", Del Harvey, Twitter's vice president of trust and safety, said in a statement. "We have suspended a number of accounts related to this issue for violating our rules and we are in the process of evaluating how we can further improve our policies to better handle tragic situations like this one. This includes expanding our policies regarding self-harm and private information, and improving support for family members of deceased users."

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