UK businesses using artificial intelligence to monitor staff activity

To date, customers of the British company Status Today are five legal firms, estate Agency, training center and consulting office. In sum, it is 130 000 office workers whose actions monitors and analyzes artificial intelligence “Isaak”. This system has processed over one billion transactions and collected for the management of the companies an impressive amount of data on each supervised employee.

Isaak keeps track of which operations are performed by man: typing, works in the browser on the phone, carrying on a conversation. Everything is meticulously logged and checked against reference data, as well as with the settings for a specific Department. For example, if the hands of the worker within 5 minutes I touched the keyboard, their owner sits back in the workplace.

Affect the process of gathering information or learn that the AI reports about employees, their superiors, ordinary users can not. No, of course, there are many loopholes, and the algorithms are not perfect. For example, how to assess the importance of the work of the division of time that was spent thinking about the problem? Or check spontaneous creative solutions that have failed – that’s a plus or a minus?

The authors say that the AI is like “Isaak” separates workaholics from parasites, to identify the saboteurs and deceivers. And to help push forward talented but humble workers who find it difficult to present your work in the right way. But the opinion of the surveyed workers is strictly negative. If management doesn’t trust employees and set a warden over them soulless AI, what kind of fruitful and effective work in the company may be involved?

techcult.ru